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Testimonial: Closd at Hong Kong law firm Slotine

Mathilde Chator is a lawyer at Slotine, an independent law firm based in Hong Kong, specializing in cross-border business and corporate law. She mainly advises on mergers and acquisitions, private equity transactions, foreign direct investments, and corporate governance matters.

As a Closd user for more than a year, Ms. Chator agreed to talk about her experience with the platform, and more specifically about the improvements in terms of communication and project management enabled by the solution.


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Closd: Could you please introduce us to Slotine?

Mathilde Chator: My name is Mathilde Chator. I was admitted in France in 2019, and I joined Slotine law firm 5 years ago now. The firm was created in 2016 by Maëva Slotine, after being admitted in Hong Kong, France, and England & Wales. The firm is a local structure, which allows us to practice and advise our clients on Hong Kong law.

In order to support our clients in their growth, our activity is divided into two main parts: the transactional activity (M&A, private equity, intra-group reorganizations), and the general counsel activity (corporate governance, debt collection, commercial agreements, employment law and shareholder disputes, mainly).

Hong Kong attracts many entrepreneurs of various nationalities. We serve a broad range of clients, half of whom are French, and half of whom are international and local. We work with many start-ups: we are involved in the network of Cyberport, a start-up campus, and we are also involved in the Hong Kong Science & Technology Park incubator campus. We also work with international groups, especially French groups, which have a subsidiary or a holding in Hong Kong.

Our association with the French law firm UGGC Avocats allows us to complete our services for acquisitions and investments in Asia. We are also associated with the Hong Kong law firm Payne Clermont Velasco, which specializes in litigation.


What were the main challenges before adopting Closd? What convinced you to use the platform?

Our main problem involved time-consuming and low-value-adding tasks on transactional files. I am thinking in particular of the organization of the signature of documents, the communication of different versions of projects with the different stakeholders, the update of the closing checklist, the sending of follow-up emails, and the manual compilation of documents. In addition, it was difficult to justify billing clients for these tasks.

We were looking for a solution that would allow us to sign electronically, share documents with our customers, and create closing checklists, which were previously managed in Word and updated daily by email exchanges.

We chose the Closd platform mainly because it is available in French and English, which meets the needs of our clients. Currently, we mainly use Closd in English, but the platform allows us to provide our French-speaking clients with access to the plateform in French, which is greatly appreciated. We also chose the platform because you are part of the LexisNexis group, which is a validation for our international clients.

Technology is an integral part of our practice at Slotine: our goal is to focus on value-added tasks and free up time on tasks that can be automated. Closd is a key tool that is an integral part of this approach.


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Could you describe the operations you carry out thanks to the platform? What are your favorite features?

We use Closd on private equity, acquisitions, and international intra-group reorganizations files.

The features we use the most are the closing Checklist module, the Documents module, which we use as a data room in many cases, and the Signing session module. We are currently exploring the new data room functionality, which we are interested in and which has been much requested by our clients.

We also use Closd internally as a planning tool for team projects. It allows us to set reminders before each deadline.


Are your clients and interlocutors satisfied with the use of the platform?

Our clients are very satisfied with the platform. As an example, I’m currently working on a fundraising project, for which clients are adding documents directly to the data room.

Many of our clients are FinTech companies, and therefore are very fond of this type of solution. Using Closd’s platform on a transaction makes a real difference, instead of having to generate the closing checklist using Word and sending it by email as we used to do.


How would you assess your experience with Closd? What are the main strengths of the platform?

We are very satisfied with the platform, Closd has a very positive effect and allows us to save a lot of time. We particularly appreciate the responsiveness of the Closd team: some of the feedback we provided has been taken into account, and we are delighted to assist and participate in the evolution of the platform.

We are looking forward to the upcoming improvements and new features.

I would say that the main strengths of the platform are its integration with DocuSign and the two signature technologies available at the time of preparing the signing (paper and electronic). We have high expectations for the new data room functionality, which seems to meet our customers’ expectations.


Thanks to Mrs Chator for her testimony. If you want to learn more about Closd, schedule a demo now!

Interview Interview

User testimonial: Closd at law firm DSM in Luxembourg

Héloïse Cuche is Senior Associate at DSM Avocats à la Cour. This business law firm provides multidisciplinary and multilingual services adapted to the Luxembourg environment, and assists companies and their managers in both advisory and dispute resolution in numerous legal practice areas.

As a user of Closd since 2020, she agreed to share her experience with the platform and the benefits in terms of efficiency, organization, and internal and external collaboration.

We consider this solution to be indispensable in our business today to meet the needs of our customers.

Closd: Could you please introduce us to DSM, its clients and the matters it handles?

Héloïse Cuche: Hello, my name is Héloïse CUCHE and I am an attorney at law firm DSM Avocats à la Cour in Luxembourg. Our clients are mainly entrepreneurs, business owners and companies. We assist them in all areas of business law, both in advice and in dispute resolution (M&A and restructuring, finance, labor, taxes, real estate, digital law, etc.). The firm is very dynamic and continues to grow. Today, we have about twenty lawyers, not to mention our colleagues who provide legal or technical support.

What were the main challenges before adopting Closd? What convinced you to use it?

We are always looking for new tools to simplify our clients’ lives and automate time-consuming tasks. Even though we were already using electronic signature solutions, the first lockdown in 2020 highlighted the need to move towards more legal security. In addition, we needed a legal project management platform for transactions across time zones to meet the needs of our customers, who are also large international groups. Closd was the ideal solution.

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Why did you choose Closd and what needs does the platform meet?

In addition to the elements developed above, Closd allows us to manage a database, accessible at any time to our customers. They can access their contracts or files at any time within their dedicated space. This greatly simplifies the due diligence process because we have technical teams dedicated to document management. Another important point for us is that the platform is also available in German.

Could you describe the operations you carry out thanks to the platform?

We perform many closings on Closd, including the due diligence phase. We also keep the books of some of our clients and allow, by managing the different access rights, to share documents in real time with their teams, clients and partners around the world. This last use has allowed us to greatly simplify the process of preparing our clients’ consolidated and audited accounts.

What types of transactions do you manage with the platform?

We use Closd for all our cases: transactions (M&A, real estate, fundraising, etc.) as well as day-to-day management (signing contracts, minutes of board meetings, etc.) or for legal disputes (transmission of documents, etc.).

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Are your clients and interlocutors satisfied with the use of the platform?

Yes, they are very satisfied! We consider this solution to be indispensable in our business today to meet the needs of our customers.

How would you assess your experience with Closd? What are the main strengths of the plaform?

The results are extremely positive. Closd has allowed us to increase our efficiency and simplify document management for our customers. The fact that the Closd teams are very professional and always listen to new ideas to implement is definitely contributing to this success.

Any final word?

Closd allows us to be more than external consultants, we are an integral part of our clients’ teams and it is a real pleasure to collaborate with them.

Thanks to Mrs Cuche for her testimony. If you want to learn more about Closd, schedule a demo now!

This article was first published in French on our blog. It has been translated and edited for our English version.

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User testimonial: Closd at Acer Finance, asset management firm

Arnaud Monnet is Director of Real Estate Management at Acer Finance, a French asset management firm, which currently counts more than 20 employees, 2,500 clients and more than 600 million euros in assets. His mission is to assist clients in the selection of direct or indirect real estate assets, and to advise real estate professionals and agents, promoters, etc. in the structuring and management of investment vehicles.

After having used Closd for more than a year, he tells us in this interview about his experience with the solution and the benefits he has witnessed in terms of project management and customer experience.

The strength of the solution is the comfort it provides in the customer relationship.

Closd: Could you please introduce us to Acer Finance, its clients and the matters it handles?

Arnaud Monnet: Acer Finance is a portfolio management company. We are a family office with accreditations that allow us to assist our clients with both wealth management issues and personal or professional investment strategies. We use Closd for both matters.

What were the main challenges before adopting Closd?

Our main problem was to exchange information on contractual closings: we wanted to be able to find all the information in the right place, for each update to be easily identified by everyone, and for everyone to be able to interact and create their own task lists.

Before that, everything was managed by mail or email, and each time, one of us had to take care of organizing, archiving and filing the documents manually, and coordinating the different signing sessions. The most complicated part was to make sure that all the parties could sign on the same day, which sometimes led to improvised scooter rides all over Paris to collect all the signatures. In the worst case, the documents sent by mail were sometimes lost.

Signing simultaneously or in a specific order was a real challenge for us and for our relationship with our clients.

How did you discover the solution? What convinced you to use it?

I was looking for an electronic signature solution for a basic contract, and a tech entrepreneur friend of mine recommended Closd, an ultra intuitive solution used by his lawyers. That’s how I discovered the solution. We quickly set up the platform to manage a first project for a real estate operator and his co-investors who needed to structure a real estate acquisition.

The tool allowed us to communicate in real time in a particularly stressful context, so that everyone, even remotely, had the same level of information, and could perform identity verification safely before signing.

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The signing part was very easy to coordinate, so we decided to keep using the solution for projects that require information and contractualization.

The features we use the most are the electronic signature, the data room and the project management feature. 

What types of transactions do you manage with the platform? What needs does it meet?

We use Closd for the following transactions: sale or acquisition of a real estate property or a company, equity investment, unlisted assets, contractual tasks between our clients and us … The platform helps us structure the services that we provide to our clients, starting from the setup of a transaction following the request of an operator to structure a financial need.

Some transactions may require the participation of many external investors who do not know each other, and this is where Closd helps us streamline our organization. By automating manual tasks, the solution allows us to save time and energy, and above all, improve traceability.

It is therefore a key operational issue for us, which allows us to standardize information.

What are the main benefits?

On the one hand, Closd has allowed us to gain in flexibility and improve the readability of the files; on the other hand, it has allowed us to save a lot of time; finally, Closd offers strong guarantees in terms of security and confidentiality for our sensitive documents, which is a key issue for us.

I know that Closd offers a traceability feature, which we have needed in the past but which was not released at the time.  This is very useful in case of a dispute. If someone claims to be unaware of a piece of information, we can easily access a list of their activities: times and duration of connections, documents viewed…

Are your clients and interlocutors satisfied with the use of the platform?

Our clients are quite pleased with the platform, because we don’t ask them as much about organizational matters. We still want to preserve human interactions, but once we get past that stage and the legal and administrative process is started, automation becomes very useful.

All our clients who have used the platform have mastered the tool very easily, which is quite user-friendly and intuitive, especially thanks to the reminders on the signatures.

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How would you assess your experience with Closd? What are the main strengths of the plaform?

We are very satisfied with the tool, and we want to keep using it to make our customers’ experience more fluid and comfortable. This is key to us, and I think it is Closd’s main strength

We have noticed that most clients sign their documents during their weekend or in the evening: the real strength of the tool is that it has made everyone very autonomous, and that it has lifted this constraint on deals that can be quite stressful, both on the seller’s and buyer’s side.

The stakes on these cases are high, so it is important to be able to relieve this administrative part and make it as comfortable as possible for our clients. We free ourselves from the stress of not being able to sign or waiting for documents that never arrive. No more excuses: our clients are able to validate a document in a minute!

Any final word?

In addition to the fact that we are very happy with the solution, I think that it would benefit from being more widely known for other uses than simply legal matters. For example, a tool like Closd could be perfectly adapted to companies, especially for managing subsidiaries.

For example, our teams sometimes use Closd to exchange information with their clients in the context of wealth or financial advice, which facilitates the implementation of recommendations made by advisors.

Thanks to Mr. Monnet for his testimony. If you want to learn more about Closd, schedule a demo now!

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[VIDEO] How does the Closd platform work?

Grégoire Débit, co-founder and CEO of Closd, presents in video the various business observations and struggles usually faced by attorneys that led to the creation of the first collaborative platform for legal transaction management, as well as its main features:
“We simply created the solution we wish we had when we were practicing.”

To discover the complete series of these short videos, visit our Youtube channel! 

What problems does Closd address, and how does the platform work?

What was the initial observation that led to the creation of Closd?

We designed Closd to remove the obstacles that business law professionals face when managing complex transactions:

  • Too much time spent on low value-added process tasks that can be automated, such as audits or closings
  • Difficulty in tracking and monitoring the various tasks that counsels and parties must perform
  • Exchanges of sensitive and confidential information through unsecured or insecure channels such as email
  • The frustration that clients may feel with these manual and laborious processes.

As former lawyers, we have experienced these situations on a daily basis. We simply created the solution we wish we had when we were practicing.

plateforme closd participants

How does the Closd platform work?

Closd centralizes all the necessary tools to conduct a legal transaction in a 100% digital and collaborative way.

All stakeholders can be invited to a secure space to manage the operation, which shows the firm’s or company’s logo.

What are the main features offered by the platform?

We offer new generation virtual data room modules for the storage and secure exchange of information, interactive checklists for project follow-up, automated closings with the integration of Docusign and Certeurope electronic signature technologies, automated generation of closing books and electronic safes with the integration of Arkhineo technology.

Learn more about the Closd platform features


[VIDEO] Security and privacy at Closd

We asked Bruno Thomas, co-founder and CTO at Closd, a collaborative legal transaction project management platform, about the security policy of the solution: “The confidentiality and security of our clients’ data is our priority”. Watch the complete video interview to find out more about it!

To discover the complete series of these short videos, visit our Youtube channel!

Security at Closd : best practices, hosting…

How does Closd ensure the security of its customers’ data?

The privacy and security of our customers’ data is our priority. Throughout the development cycle, we comply with industry best practices in terms of code and infrastructure. We have security audits performed by external service providers certified by the ANSSI (French National Cybersecurity Agency).

Where is the data hosted? What methods are used to ensure its security?

We host all our data on servers located in Europe, and all customer data and files are encrypted.

For customers with higher security requirements, we also offer multi-factor authentication and single sign-on (SSO) options.

Learn more about the security policy at Closd

What is Closd’s policy on GDPR and personal information?

As far as the RGPD is concerned, we only collect the data that are strictly necessary for the total legal security of the operations that are carried out on the platform and for the electronic signature of the documents.

Learn more about the processing of personal data by Closd