User testimonial: Closd at law firm DSM in Luxembourg

Héloïse Cuche is Senior Associate at DSM Avocats à la Cour. This business law firm provides multidisciplinary and multilingual services adapted to the Luxembourg environment, and assists companies and their managers in both advisory and dispute resolution in numerous legal practice areas.

As a user of Closd since 2020, she agreed to share her experience with the platform and the benefits in terms of efficiency, organization, and internal and external collaboration.

We consider this solution to be indispensable in our business today to meet the needs of our customers.


Closd: Could you please introduce us to DSM, its clients and the matters it handles?

Héloïse Cuche: Hello, my name is Héloïse CUCHE and I am an attorney at law firm DSM Avocats à la Cour in Luxembourg. Our clients are mainly entrepreneurs, business owners and companies. We assist them in all areas of business law, both in advice and in dispute resolution (M&A and restructuring, finance, labor, taxes, real estate, digital law, etc.). The firm is very dynamic and continues to grow. Today, we have about twenty lawyers, not to mention our colleagues who provide legal or technical support.


What were the main challenges before adopting Closd? What convinced you to use it?

We are always looking for new tools to simplify our clients’ lives and automate time-consuming tasks. Even though we were already using electronic signature solutions, the first lockdown in 2020 highlighted the need to move towards more legal security. In addition, we needed a legal project management platform for transactions across time zones to meet the needs of our customers, who are also large international groups. Closd was the ideal solution.


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Why did you choose Closd and what needs does the platform meet?

In addition to the elements developed above, Closd allows us to manage a database, accessible at any time to our customers. They can access their contracts or files at any time within their dedicated space. This greatly simplifies the due diligence process because we have technical teams dedicated to document management. Another important point for us is that the platform is also available in German.


Could you describe the operations you carry out thanks to the platform?

We perform many closings on Closd, including the due diligence phase. We also keep the books of some of our clients and allow, by managing the different access rights, to share documents in real-time with their teams, clients and partners around the world. This last use has allowed us to greatly simplify the process of preparing our clients’ consolidated and audited accounts.


What types of transactions do you manage with the platform?

We use Closd for all our cases: transactions (M&A, real estate, fundraising, etc.) as well as day-to-day management (signing contracts, minutes of board meetings, etc.) or for legal disputes (transmission of documents, etc.).


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Are your clients and interlocutors satisfied with the use of the platform?

Yes, they are very satisfied! We consider this solution to be indispensable in our business today to meet the needs of our customers.


How would you assess your experience with Closd? What are the main strengths of the platform?

The results are extremely positive. Closd has allowed us to increase our efficiency and simplify document management for our customers. The fact that the Closd teams are very professional and always listen to new ideas to implement is definitely contributing to this success.


Any final word?

Closd allows us to be more than external consultants, we are an integral part of our client’s teams and it is a real pleasure to collaborate with them.

Thanks to Mrs. Cuche for her testimony. If you want to learn more about Closd, schedule a demo now!

This article was first published in French on our blog. It has been translated and edited for our English version.

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